Value Frameworks Part 2: What is a Value Framework?

What is a Value Framework? Building the Foundation for Retention and Renewal
In the second part of the Value Framework series, Diane Gordon explains how a Value Framework ensures your customers achieve meaningful outcomes. By aligning customer goals with actionable steps, you prevent churn and create a clear path to retention and expansion.

Discover:

• The three essential components of a Value Framework.

• How real-life examples, like gyms and CRM systems, highlight its importance.

• Why relying on customers to articulate value on their own is a risk no SaaS business can afford.

Explore how a strong Value Framework transforms customer relationships and secures renewals.